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Circumstances Impact Process (CIP)
发布日期:2020-05-23  浏览次数:   作者:   来源:

Please note: CIP applies to University of Reading programmes only

As part of our response to mitigate the impact of COVID-19 we have introduced a new, flexible extenuating circumstances process, called the Circumstances Impact Process, for students to use if they feel they have been disadvantaged.

This CIP relates to NUIST students’ UoR Autumn Semester re-sits taken in the 2020 Spring Semester, the 2020 Spring Semester mid-terms and finals. It relates to exams and coursework submitted and examined in this period.

Circumstances will vary significantly for different students. For example, we understand that some students may be affected by illness, internet restrictions, access to learning materials, or caring responsibilities. This new process will allow you to choose how best to proceed with your studies, depending on your individual situation.

Through this process we will:

· issue extensions for coursework on reasonable request and with no requirement for evidence of the reason for the request in most cases

· permit any student to defer exams to August or September on reasonable request, again with no requirement to provide evidence of the reason in most cases

· following publication of results, permit any students to retake assessments on reasonable request in August or September without penalties or capping of marks, if you should feel that the outcome does not reflect your ability.

It is important to note that some of these decisions could mean that your work cannot be marked in this academic year, for example, if you request an extension past the re-sit exam board. This may affect your ability to progress into the next academic year. We will do all we can to advise you on how best to proceed – and this is why it will be important for you to stay in touch with us and seek advice if unsure how to proceed.

Making a CIP request

If you have been faced with problems that are outside your control and are negatively affecting your academic performance, you can submit a request by completing the CIP form. Please take the following steps:

Email your completed form to:

Wu Jingyu Email: 840135154@qq.com (for 2018-19 cohort)

Nie Xi  Email: 3113246270@qq.com (For 2019-20 cohort)

In most cases evidence will not be required in support of requests relating to assessments during the period impacted by COVID-19. If evidence is needed for your specific request, we will let you know.

Please read the form carefully and complete all sections. We will not be able to approve incomplete forms. If you have any queries or need help with the form, please contact:

For 2018-19 cohort: Wu Jingyu Email: 840135154@qq.com

For 2019-20 cohort: Nie Xi  Email: 3113246270@qq.com

Please note, there are some deadlines by when you will need to submit a CIP request. Please refer to the frequently asked questions for more information.

1. Extension requests

If you need a coursework extension, please submit a CIP request form as described above soon as possible. We will ask you to provide an indication of the length of additional time needed. We recognise that these exceptional circumstances may mean that you need longer extensions than would usually be granted.

It is important to note that lecturers will need sufficient time to mark your work and for the grade to be included in the calculation of your result. We will therefore encourage you to submit by an appropriate date to allow you to receive your results at the same time as others in your cohort.

However, if you are unable to submit your CIP form by the appropriate date, there will be no negative impact on your result, as long as you request a further extension. Later extensions will mean a delay in receiving your result, which may affect your ability to progress on to the next academic year.

If you think you will be in this situation, we would strongly recommend that you contact Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort for further advice based on your individual circumstances.

2. Exam deferrals

We strongly recommend that you should attempt your exams in Spring Semester 2020 as planned, if at all possible. However, if you feel unable to do this, you can request to have one or more of your exams deferred until the August/September 2020 exam period.

We strongly recommend that you take some time to think carefully about this approach and that you seek advice from Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort).

This course of action should be reserved for cases where students are certain that they will not be able to take one or more exams due to circumstances beyond their control (for example, if you have no internet connection or you are ill at the time).

3. Post-results exam retake request

Once your results have been published, you may feel that a fresh attempt at exams is the best course of action for you.

You are strongly advised to contact Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort) to discuss your results and circumstances prior to submitting your request. They will be able to give you personalised advice on the advantages and disadvantages of attempting a retake, particularly if you have already achieved the grades that will allow you to progress or complete your degree.

You will be able to request an exam retake using the Circumstances Impact Process (CIP) with no penalties or marks capping. This must be requested within 5 working days of the publication of results.

If you are not able to meet this deadline because, for example, you are seriously ill or have suffered a bereavement (such as the death of a close family member), you must submit your request as soon as possible, explaining the reason for the delay and giving evidence for this if required. We will do our best to accommodate justifiable late applications, but it may not always be possible for us to do so. Where we are not able to accommodate a justifiable late application we will contact you to discuss options with you.

A request made through the CIP after the publication of results will be given the same consideration as one submitted earlier and you will not be penalised for waiting until your results are known to you.


NB This document relates to the period from 17 February 2020 up to the end of the August/September 2020 re-sit period.




Circumstances Impact Process (CIP): Frequently Asked Questions (FAQs)

1. When will I be able to submit a Circumstances Impact Process (CIP) request?

The CIP process is now open. Please read the information on this page and seek advice from Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort) before proceeding.

2. How do I submit a CIP form?

If you have been faced with problems that are outside your control and are negatively affecting your academic performance, you can submit a request by completing the CIP form and emailing your completed form to:

Wu Jingyu Email: 840135154@qq.com (for 2018-19 cohort)

Nie Xi  Email: 3113246270@qq.com (For 2019-20 cohort).

In most cases evidence will not be required in support of requests relating to assessments during the period impacted by COVID-19. If evidence is needed for your specific request we will let you know.

You do not need to submit a CIP for each exam affected. You can submit ONE CIP form after all of your exams/assessments have finished and your results are published. This will allow us to process your request effectively and in a timely manner.

Please read the form carefully and complete all sections. We will not be able to approve incomplete forms, and therefore you will have to submit another form. If you have any queries or need help with the form, please contact Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort).

3. My study over the Spring Semester 2020 was disrupted by COVID-19. Should I submit a CIP now?

Please do not submit a CIP for these circumstances in advance. We strongly advise that you prepare for and attempt your exams if at all possible. This will put you in the strongest possible position.

After the publication of your Spring Semester results you can make an informed choice about whether to request to retake some or all of your Spring Semester exams (re-sits, mid-terms or finals) or coursework in August/September. These requests will be given the same consideration as ones submitted earlier and you will not be penalised in any way for waiting until your results are published.

4. I am struggling with my coursework assessments that are due during the Spring Semester 2020 Should I still submit a CIP now?

Yes, submit a CIP requesting extensions for the relevant pieces of coursework. We will be as accommodating as possible in setting revised deadlines. We want to support you to succeed.  

It is important to note that lecturers will need sufficient time to mark your work and for the grade to be included in the calculation of your result. We will therefore encourage you to submit by an appropriate date to allow you to receive your results at the same time as others in your cohort.

However, if you are unable to do this, there will be no negative impact on your result, as long as you request a further extension. Later extensions will mean a delay in receiving your result, which may affect your ability to progress on to the next academic year. If you think you will be in this situation, we would strongly recommend that you contact Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort), for further advice based on your individual circumstances.

5. I know that I will not be able to take the exams in Spring Semester 2020. Should I still submit a CIP now?

If you know you are unable to take your exams (whatever the reason) you should submit a CIP requesting to defer your exams until August/September. If you are granted a deferral this will not be counted as an additional attempt for that particular piece of assessment. To do this you should submit a CIP

6. What options do I have if my module(s) are not assessed by exams?

If your Spring Semester non-exam assessments are being impacted you can request an extension using the CIP.

7. Can I submit a CIP request for circumstances that affected my study prior to the COVID-19 outbreak or that is unrelated to COVID-19?

You should submit a CIP for any extenuating circumstance that will or has significantly impacted on your academic performance.  If you have any questions then please discuss your individual case with Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort and they will provide further advice.

8. Do I need to provide evidence to support my CIP request?

Given the unprecedented disruption the current pandemic has caused to all aspects of life, there is no requirement to provide evidence if your request relates to the period from 17 February to the 31 July 2020.

However, if your circumstances are relating to issues that impacted your performance prior to 17 February 2020 or after 31 July 2020 then you may be asked for evidence of your problem (eg a doctor’s note). In these instances, we will contact you for further information and to give you further guidance on what is required..

9. Is there a deadline to submit the CIP form?

9.1 For coursework extension requests - Please submit an extension request as soon as possible. We appreciate that some coursework deadlines have now passed and you would not have been able to request an extension before the Circumstances Impact Process CIP form was available. You will not be penalised for this.

Assessments due during the Spring Semester 2020 may have already been adjusted or extensions given. If you are unable to submit those assessments for those deadlines you can request a further extension (no evidence will be required) and we will grant extensions where we can.

It is important to note that lecturers will need sufficient time to mark your work and for the grade to be included in the calculation of your result. We will therefore encourage you to submit by an appropriate date to allow you to receive your results at the same time as others in your cohort.

However, if you are unable to do this, there will be no negative impact on your result, as long as you request a further extension. Later extensions will mean a delay in receiving your result, which may affect your ability to progress on to the next academic year. If you think you will be in this situation, we would strongly recommend that you contact Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort) for further advice based on your individual circumstances.

9.2 For deferral of exams requests - If you know in advance that you cannot take one or more of your exams in the Spring Semester examination period let us know in a CIP form as soon as possible. In this, you can ask to take your exam/s later (e.g. in the 2020 re-sit period in August/September). This is a request to be ‘Deferred’. If you are granted a deferral you will see this recorded on your exam results as ‘Deemed Not to have Sat’ (DNS).

9.3 For retake of assessments requests - Yes, there is a deadline. If you wish to apply to retake some or all of your Spring Semester examinations or coursework after your results have been published, whether you have attempted them or not, then the deadline to submit these requests will be 5 working days after the marks have been published. If you are permitted to retake an exam or assessment this will not be counted as an additional attempt for that particular piece of assessment.

If you are not able to meet this deadline because, for example, you are seriously ill or have suffered a bereavement (such as the death of a close family member), you must submit your request as soon as possible, explaining the reason for the delay and giving evidence for this if required. We will do our best to accommodate justifiable late applications, but it may not always be possible for us to do so. Where we are not able to accommodate a justifiable late application we will contact you to discuss options with you.

9.4 For repeat year requests - Yes, there is a deadline. If you consider that a large part of your Autumn and Spring Semesters has been significantly disrupted (e.g. where you have been unable to access teaching for most of a full Semester) for any reason beyond your control, the deadline to submit repeat year requests will be 5-working days after the marks have been published.

If you are not able to meet this deadline because, for example, you are seriously ill or have suffered a bereavement (e.g. death of a family member), you must submit your request as soon as possible, explaining the reason for the delay and giving evidence for this if required. We will do our best to accommodate justifiable late applications, but it may not always be possible for us to do so. Where we are not able to accommodate a justifiable late application we will contact you to discuss options with you.

Please note, you must provide evidence for Autumn Semester problems if requesting a repeat year.

You should discuss this with Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort) for further advice based on your individual circumstances to understand the particular considerations that will apply to you taking this step.

10. When will I hear back from you with a decision on my CIP?

We will aim to give you an initial response within 5 working days, but this may take longer at times when volumes of requests and enquiries are high.


11. Why does the RISIS Portal say that I have been granted a DNS (‘deemed not to have sat’). What does this mean?

A DNS outcome means that you have been granted either a ‘deferral’ or an examination ‘retake’. If you are granted a deferral or a retake this means that you will have the opportunity to undertake the assessment and this will not be counted as an additional attempt.




12.If I choose to retake my Spring Semester 2020 exams in August/September 2020, can I then pick the best marks across two exam periods?

No, you will not be able to do this. You should only choose to retake your Spring Semester exams in August/September once you have received advice about whether this is the best course of action (see below). You will need to think carefully about whether you are likely to improve your marks in the August exams.

13. What happens if I defer my exam in Spring Semester 2020 and fail the next attempt and am not able to meet the progression/award requirements?

If you find yourself in this situation you will be eligible for a resit opportunity, but there will be implications on the timing for progression/completion of your degree. That is why we recommend that you think very carefully before submitting a request to defer, and that you consult with Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort).

The next opportunity for you to resit the examination(s) will be Spring Semester 2021. This will mean that your status would be ‘suspended exam only’ for 2020/21. You would not pay tuition fees for 2020/21.

Please rest assured that we will offer support and advice in these cases. Please contact Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort) for further advice.

14. Will I be able to defer exams in August if I am still experiencing significant disruption as a result of COVID-19?

Yes, you will be able to. If you defer your August 2020 exams your next opportunity to take your examinations would be in Spring Semester 2021. Your status would be ‘suspended exam only’ for 2020/21.


15. If I have already deferred my Spring Semester 2020 exams, can I then defer my August 2020 exams?

Yes, you can. However, for this you will need to submit a second CIP request form. You should contact Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort) to discuss your results and circumstances prior to submitting your requests. They will be able to provide you with personalised advice on whether deferral of exams is in your best interest. If you deferred your August 2020 exams your status would be ‘suspended exam only’ for 2020/21.


16. I need to request to repeat the year as I have been affected by circumstances which are so severe that I have not been able to access formal tuition during the academic year. However, due to high demands on the medical services I can't get access to my medical records or doctors for supporting evidence - what should I do?

Please submit your repeat year request through the CIP online form. There is an area on the form to advise us that you are having difficulty obtaining evidence for the Spring Semester. You will need to provide evidence for the Autumn Semester. Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort) will be in touch with you to discuss this further and to offer guidance.

17. What happens if my CIP form is submitted late?

It is important to submit your CIP request by the deadlines we have set out, otherwise we cannot process your request and inform you in good time to allow you to plan and prepare. Unfortunately we will not be able to consider late requests but we will contact you to see if we can advise you about another approach.

There are a small number of valid reasons for late submission of a CIP, for example if you have been very sick, bereaved (i.e. you have lost a family member) or in hospital. If you have a genuine reason for submitting a late case, you should submit the CIP as soon as you can.

18. What are the financial implications of deferring or retaking exams?

Due to the current circumstances, there will be no charge for any re-sits taking place within the main Spring Semester exam period or August/September 2020 resit periods. The same applies to students who defer their exams to Autumn 2020.

Therefore if you defer/retake and are able to progress or complete your studies at the end of the Spring Semester, there are no financial implications. If you are unable to sit your examinations until Spring Semester 2021, you will not be a student during 2020/21 while you are waiting for assessment in Spring Semester 2021, but neither will you have to pay tuition fees. Please contact Wu Jingyu (for 2018-19 cohort) or Nie Xi (for 2019-20 cohort) for more information relating to your specific circumstances.


NB This document relates to the period from 17 February 2020 up to the end of the August/September 2020 re-sit period.



Professor Clare Furneaux

Teaching and Learning Dean, University of Reading

22 May 2020



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